Delivery and Returns

Shipping and Delivery Policy

  • We will not sell or deliver alcohol to anyone who is, or appears to be, under the age of 18. By placing an order you confirm that you are at least 18 years old and we reserve the right not to deliver if we are unsure of this.
  • We cannot guarantee availability of all products at all stores. In the event that a product is unavailable when you place your order, we shall contact you to arrange replacement, or another acceptable arrangement for the completion of your order.
  • We reserve the right not to accept any order.
  • The placing of an order anywhere on our website does not constitute a contract, which is made only when we accept your order and process¬† payment any mix.¬† Gift Solutions gift packs, which are sold separately.
  • All goods are offered subject to availability. We cannot guarantee the availability of specific vintages.
  • Products sold to trade customers are only for resale within the EEA.

Delivery

  • For orders of all items (except Gift Solutions gift packs, see separate section) we normally guarantee delivery within seven days of your order. The guaranteed delivery window will be confirmed during the checkout process. However, if it is not possible to come to a mutually agreeable delivery arrangement within this timeframe delivery may take longer.
  • We may use an independent courier. The courier will only attempt to deliver the product twice, after which we regret that you will be responsible for making your own arrangements with them for delivery. The products will be returned to our warehouse if they have not been collected from the courier 3 days after the second delivery attempt, and we reserve the right to pass on the cost of redelivery in this event. Deliveries to Northern Ireland, the Isles (Different rates apply for Gift Solutions gifts, see separate section.